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Frequently Asked Questions

General

We develop powerful solar software to design large-scale photovoltaic projects. Our products include : 

  • Virto.CAD : AutoCAD / BricsCAD plugin for EPC, engineering firms and developers of utility-scale ground-mounted and Commercial & Industrial rooftop installations.
  • Virto.CORE : a customized calculator for mounting system manufacturers and wholesale.
  • Virto.MAX: web application to maximize the solar design. Set to launch in January 2024.

Our pv software speeds up the design and engineering process: by automating repetitive and time-consuming tasks, we help you save time and cost and we decrease the risk of  calculating errors.

Our head office is based in Geel, Belgium. Find our contact details here.

Yes we did! We changed our name from "Virtuosolar" to "VIRTO".

This new name allows us to present ourselves as the most innovative and trusted solar design software company and splits our CAD, Web and Framework software into the sub-brands Virto.CAD, Virto.MAX and Virto.CORE respectively. Read more about us here.

We love hearing your ideas! Please contact us by filling out our contact form.

Yes of course - we value your feedback, ideas and questions.

Please contact us by filling out our contact form

Support

Yes, we do! 

We provide Virto.CAD trainings for either new clients who want to get started with our pv software; or for existings clients who want an update on the latest changes and newest features. 

We offer both online and in company trainings (3+ people).

Contact us for more information or check our training page here.

There are 3 ways :

  • Our support page offers video tutorials and pdf's to assist you.
  • Submit a ticket via the support page.
  • Contact us via support@virto.solar.

Yes, but please note we work with limited staff capacity so it may take longer than usual for a response.

Yes, you can go to our our knowledge page here.

Here you'll find tutorials and more information.

Yes! We appreciate your feedback as it will help us improving our products and services.

Please talk to us here or send more informatie to sales@virto.solar.

Virto.CAD

There are 3 license options for Virto.CAD : 

  • Single Workstation License: 1 user + 1 PC. This license allows you to install our software on 1 PC and can be used by 1 person.
  • Dual Activation License: 1 user + 2 PC's. This license allows you to install our software on 2 PC's and can be used by 1 person simultaneously. It is possible to create a "Custom Pool" and combine a two or more licenses.
  • Enterprise Tailored: customized.

Please submit a request for a custom quote via our form.

Yes, you can book a free Virto.CAD demo. This demo takes about 90 minutes and gives you a detailed overview of the features.

Book a demo here.

Yes - you can request a free 14 day trial and try our Virto.CAD PV plugin for AutoCAD and BricsCAD. Please submit your request here.

After you have submitted your request for a free trial, you will receive an email with the download and installation instructions.

The free Virto.CAD trial is valid for 14 days after activation.

  1. Please check first that you have entered the same email address you used for your free trial registration. You can only activate a free trial that is linked a valid registration request.
  2. You can only have one free trial. In case you have had a free trial with us before, it will not be possible to request or activate a new trial.

If you need additional time to try Virto.CAD, please contact our sales team via sales@virto.solar and we'll try to find a solution for you.

You'll need specific system requirements to be able to use Virto.CAD :

If you need any assistance, please contact our support team.

No, Virto.CAD is designed in such a way there's no need to go back to studying or hire someone else to step in to do your 3D modeling.

Our PV plugin for AutoCAD / BricsCAD includes easy 3D modeling options.

Read more here.

No, it's not possible to use an onboard graphics card since this will not garantuee a good performance. 

An integrated onboard graphics card is a card that does not have its own CPU, but rather is using your system's RAM and system CPU to get the visuals out that you require.

Please check this website to find a certified graphics card. 

You do not need any other software or programs to run our web application Virto.CORE.

If you want to work with our Virto.CAD plugin, you'll need AutoCAD or BricsCAD

Yes, we do. We're an official reseller of BricsCAD. Check our "Pricing" page to find out more.

You can purchase AutoCAD here.

By using our partner plugin Plex-Earth, you can easily create 3D terrains and imagery. Find pricing and features here or contact us for more information or assistance.

You can also use any other similar software that can generate 3D meshes as dwg / dxf.

Moreover, TIN surfaces generated in AutoCAD Civil 3D or BricsCAD Pro are also accepted by our software.

No, Virto.CAD does not simulate solar energy yield.

We provide an export to PVsyst to simulate the solar energy yield via PV collada (.pvc format).

Since PVsyst is still one of the most accurate yield simulations, we feel very confident leaning on their software. 

Virto.CAD only supports BricsCAD V24 and AutoCAD versions after 2020.

Virto.MAX

Virto.MAX has been released in March 2024. Click here to start your free trial.

Currently we do not yet offer Virto.MAX product demonstration.

However, it is possible to book a meeting with us to talk about how Virto.MAX.

Yes, you can start your free7-day trial here.

Talk to our tales team for more information or request a quote for a subscription to continue working in Virto.MAX.

  1. Request an account here
  2. You'll receive an email to verify your account. Please verify your account.
  3. You'll receive a confirmation by email of your activation.
  1. First, check your spam folder.
  2. If there's no email in your spam folder, please contact us at support@virto.solar. 

Please book a meeting to talk to our sales team for more information about our pricing and plans. You can also request a price quote here.

 

Please book a meeting to talk to our sales team or request a price quote here.

You can find more information on our plans on our pricing page.

 

Where can I find support?

You can find tutorials on our support page or you can contact our support team at support@virto.solar.

Virto.CORE

Yes, you can!  Contact us by filling out the contact form or schedule a demo yourself.

Virto.CORE is a custom made WEB based framework. Based on your expectations and requirements, we'll make a custom price quote. Please contact us for more information.

Get In Touch

Request a free trial, schedule a demo, give us your feedback or ask us anything!
Simply drop us an email or give us a call.
Our team will be happy to assist you.

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